Complaint Details

Status : Resolved Resolved
Complaint No
: 0002037/2012
Category : Consumer Goods
Date : 14-05-2012
Subject Line : Non-service of spare parts
     
Complainant : Sunny Bamboli
Address : Thane west
     
Complainee : Eureka Forbes Limited
Address :

 

Complaint Details
I have a Eureka Forbes Trendy Steel vacuum cleaner wherein the dust bag has ruptured. Have been following up with Eureka Forbes for the last 3 months to get a new dust bag. They have transferred my call to 4 different service centers and despite more than 30 follow ups no-one has bothered to answer the same. I am quite depressed and unhappy with the dismal service levels of Eureka Forbes

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