Complaint Details

Status	:	Resolved
Complaint No	:	0002038/2012
Category	:	Insurance
Date	:	15-05-2012
Subject Line	:	Company has not refunded money
Complainant	:	Tapish Mathuria
Address	:	304, A8, Kumar Primavera, Wadgaonsheri, Pune
Complainee	:	HDFC Life
Address	:

Complaint Details
I applied for HDFC life Click to Protect life insurance plan online on 9-Feb-2012. I submitted all the required documents and photo by 19-Mar-2012. From then on, I have been following with HDFC life to issue me the policy. They used to tell me that I would be called for medical. I got a call from them once in April 2012, and they told me to go for medical and said they would send the address of the medical center through email, but I didn’t receive any email. Since then, I have been following with HDFC life to cancel my policy request and refund my money with interest. I asked them to refund my money on 23-Apr-2012 but I have not been given my money back till date. As per IRDA guidelines a policy cancellation request must be completed within 15 days, but it has been more than 15 days when I submitted my policy cancellation request. Please direct HDFC life to return my money with interest as they have delayed the process and violated IRDA guidelines.

Policy Application Number: S000000510660

Regards,
Tapish

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