Complaint Details

Status	:	Resolved
Complaint No	:	0002039/2012
Category	:	Consumer Goods
Date	:	15-05-2012
Subject Line	:	Deficiency in Service
Complainant	:	Subrata Kumar Baliarsingh
Address	:	S-103, Pioneer Paradise Apartment, 24th Main Road, 6th Phase, JP Nagar,
Complainee	:	Eureka Forbes Limited
Address	:	5, Jayachamrajendra Ind Layout, Yelchenhalli 1st Stage, Uttarahalli

Complaint Details
On 12th May, 2012 I have made an advance cheque payment vide ICICI Bank SB Cheque No.216772 for INR 11,490/- to Eureka Forbes Limited for purchase/installation of ‘Enhance UV’ water purifier. The Sales Representatives issued me Receipt No 256 (No 036985) in lieu of such transaction.

I was told that the installation will happen on 13th May before 1800 hrs. When I called the Sales Representatives on his mobile @ 997273413 he assured that the installation will happen on 14th May, 2012.

However till now till 15th May, the installation did not happen. I tried calling the contact no of the Sales Representatives; but he is not picking up the call

I am not sure if it was a genuine transaction.

I strongly believe ‘deficiency in service’

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