Complaint Details

Status	:	Resolved
Complaint No	:	0002051/2012
Category	:	Consumer Goods
Date	:	22-05-2012
Subject Line	:	Complaint for bad service & mental harassment
Complainant	:	Vidhan Naulakha
Address	:	B 3 Peace Haven St. Andrews Road (Nr Holy Family Hospital) Bandra (W)
Complainee	:	Eureka Forbes Limited
Address	:	B1/B2, 701, 7th Floor, Marathon- NextGen, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel - 400013, India

Complaint Details
I had purchased a water purifier of Aquaguard brand name Compact model. As the salesman and the plumber have taken the tax invoice with them without returning the same, I am unavailable to give any reference nos. They have given a defective product, not answered calls for over a year, bad replacement procedures and extremely bad customer support. Inspite of the above, they have not still returned or given me a copy of the invoice.

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