Complaint Details

Status	:	In Process
Complaint No	:	0000190/2011
Category	:	Service Provider
Date	:	24-01-2011
Subject Line	:
Complainant	:	Customer Care Officer, Eureka Forbes Ltd.,
Address	:	Eureka Forbes Ltd., B1/B2, 701, Marathon NextGen Innova, Off Ganpat Rao Kadam Marg, Lower Parel, Mumbai – 400013. India
Complainee	:	Vaishali R.Vanarse
Address	:	A-9, Zambre Heritage, 2nd Floor, Yashvantrao Chavan Nagar, Dhankawadi, Pune 411 043.

Complaint Details
I bought Eureka Forbes Ivory Water Purifier from ‘Mahavir Electronics‘, Bibwewadi, Pune on 21st January, 2010.
But, unfortunately from the day one, it started creating problems. I got it replaced at that time after certain follow-ups. But, in case of new purifier, the same story continues.
Despite repeated registration of complaints (refer my Complaint No. 84111161 on 31st Dec.’10), I did not get proper service. I also approached your Branch Head, but to my utter dismay, I got cold response.
Being a journalist, I feel there are so many other users, whose problem need to be addressed.

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