Complaint Details

Status : Closed Closed
Complaint No
: 0002068/2012
Category : Computers & Accessories
Date : 30-05-2012
Subject Line : SD cards faulty
     
Complainant : Anand Nema
Address : E-209,ESTEEM ENCLAVE ,BG Road
     
Complainee : Staple India
Address : Banergatta road,Bangalore

 

Complaint Details
I had bought SD card of 16 GB from Staples Bannergatta Road,JP Nagar branch today at 15.56pm and when billing cashier inserted the SD card in my camera it was not functioning.


same I brought to notice of branch manager immediately ,he told camera will not support 16 GB SD cards. so I asked him to replace with lower GB then he refused to replace it.


This 16 GB I had purchased as advised by the sales person present at counter.


I didn't collect the SD card and it is still with the branch manager there .


My billing details are as under




Bill No N720085487 dt. 12-05-2012
SD card cost 999


Now I request to replace with lower GB one or refund my money.


One more thing I want to bring your kind attention that your branch manager was very rude in talking,




Pl do needful ASAP to avoid further escalation to other levels.






Regards,
Anand Nema


Mb. 7899957096

Replies

Date: 2012-06-08 17:13:36
Subject: Staple India - SD cards faulty
Reply: Dear Mr. Anand Nema,

This has reference to your complaint against Staple India. Please send the complete address of Staple India along with the supporting documents if any. your attachment is also not getting opened.

Thank you,

Divya Nair

Council for Fair Business Practices
Great Western Building, 130/132, Shahid Bhagat Singh Road, Mumbai 400 023.
Tel : 2288 5249 / 2284 2590 Fax : 2284 4783
Email : cfbp@mtnl.net.in/ cfbpoffice@gmail.com
Website : www.cfbp.org/ www.ccrc.in
 

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