Complaint Details

Status	:	Resolved
Complaint No	:	0002085/2012
Category	:	Consumer Goods
Date	:	10-06-2012
Subject Line	:	Unresolved service request even after 3 months
Complainant	:	JOEL VARGHESE
Address	:	Flat No.203, Riya Residency, S.N.63,
Complainee	:	EUREKA FORBES
Address	:	Flat No.203, Riya Residency, S.N.63,

Complaint Details
This post is after 3 months of follow up with Eureka forbes for obtaining a dust bag for Futuro model vaccum cleaner.
Since I send a strong protest email over Eureka Forbes site, PRASAD JOSHI, claiming to be head of Eureka Forbes in Pune, called me on 03/06/12. A technician called NITIN came to my house 2 days later without the dust bag (the very complaint I had) but charged me INR375 for servicing the vacuum cleaner. Eureka forbes has the worst customer service and their slogan of ‘Friends for Life’ is a complete sham.
Please never ever buy Eureka Forbes nor the Forbes brand, look for alternatives like LG

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