| Status | : | Resolved
|
| Complaint No |
: | 0000185/2011 |
| Category | : | Consumer Goods |
| Date | : | 26-01-2011 |
| Subject Line | : | |
| Complainant | : | DALIP KUMAR |
| Address | : | 3/131 RAMESH NAGAR NEW DELHI-15 |
| Complainee | : | EUREKA FORBES LIMITED |
| Address | : | 17 A/41 GURDWARA ROAD NEW DELHI-110005 |
Complaint Details
I PURCHASED RO FROM THE EUREKA FORBES LIMITED ON 24/11/2010 IN INTERNATIONAL TRADE FARE PRAGATI MAIDAN BY PAYING CASH 500/ VIDE RECEIPT NO 301 023195 THE CO. REPRESENTATIVE WAS MR. MANOJ PRASAD HEAD CRC. IT WAS PROMISED BY MR. MANOJ TO DELIEVER MODEL REVIVA AG WITHIN 3 DAYS ALONGWITH A TRAVEL BAG GIFT BUT RO WAS DELIVERED AFTER ATLEAST MAKING 10-12 PHONE CALLS TO MR. MANOJ & THE SAME WAS FOUND DEFECTED/BROKEN.THEN IT WAS REPLACED AFTER 10 DAYS & THAT WAS INSTALLED WITHOUT THE OUTER FILTER ATTACHEMENT & ALSO NO TRAVEL KIT WAS DELIVERED MR. MANOJ PROMISED ME TO SEND THE SAME BY COURIER AFTER CLEARANCE OF PAYMENT.HE ALSO PROMISED TO INSTALL OUTER FILTER WITHIN 3 DAYS AS THE SAME WAS OUT OF STOCK AT THAT TIME. NOW 1 COMPLETE MONTH HASBEEN PASSED & I CONTACTED HIM SEVRAL TIMES ON HIS MOBILE & TELEPHONE BUT NO POSITIVE RESPONSE/RESULT
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