Complaint Details

Status	:	Closed
Complaint No	:	0027572/2014
Category	:	Consumer Goods
Date	:	07-06-2014
Subject Line	:	Delay in order servicing
Complainant	:	Mayank
Address	:	B2-L1/1054, BD sawant Marg,Hindustan Unilever, Chakala
Complainee	:	Purplle.com
Address	:	204, Jhalawar, Patanvala Industrial Estate, Opposite Shreyas Cinema, L.B.S Marg, Ghatkopar-(W) Mumbai-400 086

Complaint Details
Dear Sir,
I had placed an order on 12.05.2014 with purplle.com for Shahnaz Husain Shahnaz Forever Henna Precious Herb Mix (200 gm) (Pack of 3) x 1 Rs. 323(Price per unit).

It was supposed to be delivered by 19 May 2014. However it is still not delivered. Everytime i call their customer service team they are telling me the order will be delivered in next 7-10 days or i should cancel the order. After talking to them I feel i am done a mistake by placing an order with them. A consumer who has placed an order with an expected delivery date expects it to be honored.even if i cancel the order the time and efforts i have wasted with purplle' s customer service team is gone.I am highly disappointed.

Order No. 20140512236741

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