Complaint Details

Status	:	Resolved
Complaint No	:	0000065/2011
Category	:	Consumer Goods
Date	:	10-02-2011
Subject Line	:	COMPLAINT AGAINST AFTER SALES SERVICE
Complainant	:	PURUSHOTAM
Address	:	H-47 THIRD FLOOR GALI NO. 2 LAXMI NAGAR DELHI
Complainee	:	EUREKA FORBES LIMITED
Address	:	2ND FLOOR, 1/17 LALITA PARK LAXMI NAGAR DELHI

Complaint Details
I HAVE PURCHASED A WATER PURIFIER OF THIS COMPANY ON DATED 27-10-2010 WITH ONE YEAR WARRANTY AND FOUR TIMES AFTER SALES SERVICE BUT AFTER THREE MONTH LATER I COULD NOT GET ANY RESPONSE FOR AFTER SALES SERVICES SO I COMPLAINT HIS CUSTOMER CARE AND GET A REF. NO. 84293007 ON DATED 06-02-2011 BUT NO RESPONSE AND AFTER THIS I AGAIN CALL HIS CUSTOMER CARE BUT COULD NOT GET ANY RESPONSE TILL NOW. AND ALL TIMES ITS CUSTOMER CARE PUTS ON HOLD THE CALL SO MY TELEPHONE BILL ALSO WASTE TO COMPLAIN HIM. SO PLEASE HELP ME.

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