Complaint Details

Status	:	Closed
Complaint No	:	0029215/2014
Category	:	Computers & Accessories
Date	:	26-06-2014
Subject Line	:	Very Very Very Poor Service
Complainant	:	Samsung Electronics Co. Ltd
Address	:	India
Complainee	:	Samsung Electronics Co. Ltd
Address	:	kanpur

Complaint Details
Dear,

I have bought A 23 Inch Samsung LED Monitor

Model No : LS23A300BS/XL
Serial No : ZSDGHMAB8005332

My Product is under warranty, 1 year warranty left,
this is had little power issue, i send the product to the nearest service centre on same day

they told me, they will get update in 1 week, after 1 week they said another 1 week
then they said , samsung don't have your part in the stock, you have to wait


now after 2 months, they are not giving any answer, they stop picking my calls, when i tried calling for another number, they picked and then after getting my details they hang up

so, i am requesting you, if you dont have my spare parts in stock, kindly refund my money

if this is happened under warranty product, then what will happen after warranty expired,

i have never seen any poor service, like this in my entire life

This is my Contact number if Any Official want to comminicate with me
+91 9935166926
Imran

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