Complaint Details

Status	:	Closed
Complaint No	:	0030937/2014
Category	:	Consumer Goods
Date	:	11-07-2014
Subject Line	:	Samsung LEDTV UA40d5500rr failure
Complainant	:	Surendiran
Address	:	195E
Complainee	:	Samsung Electronics
Address	:

Complaint Details
BHmeiemhaveHeat ught samsung Led tv for 55000 rs with great hope and trust on the brand samsung
On Dec 2012, were so happy and even referred couple of my friends same tv ua40d5500

After 6 months of working, tv stopped working and it was not turning on. since we had warranty CoveRage
Sansung engineers camE and said tHere is power problem and replaced the main board.

After few months after warranty expired, aGain we Experienced picture problem with horizontal lines anyhow tv was working when we turnoff and turn on again. But after few months...when we turn on tv it alqays shows blurred image and no sound.

NOw we registered complaint at samsuNg and they are saying its a power pRoblem again and board needs to be replaced

With the cost of 35000 rupees which is 70 % of tv cost. we r shocked to hear this and samsung says
Its out of warranty. But the same problem even for my friends who bougjt this same model.

The pain here is samsung tries to cHeat middle class families with tgis faulty tv model
And RefUsiNg to replace sightIng warranty. But samsung clearlt knows 5500 Led tv is failure model

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