Complaint Details

Status	:	Resolved
Complaint No	:	0000325/2011
Category	:	Banking
Date	:	02-02-2010
Subject Line	:
Complainant	:	Mrs. Ambika Ravi
Address	:	401, Neel Tarang, Sector 21, Nerul, Navi Mumbai-400706
Complainee	:	Canara Bank,
Address	:	Canara Bank, Nerul East Branch, Near Appeejay School, Nerul, navi mumbai-400706

Complaint Details
Dear Sir,
My name is Mrs. Ambika Ravi and I am having a Savings Bank Account No. 2356101009705 with Canara Bank, Nerul East.
On 5th May 2009, at 18:50 hours, I tried to withdraw an amount of Rs. 1000/- through State Bank of Travancore ATM , ATM ID S1AN70069201, but I could not get the money and received the receipt with remarks “ UNABL ETO PROCESS”. However, I found out immediately that an amount of Rs. 1000/- has been debited to my account, though I did not get the money.
On 6th May 2009 I lodged a written complaint along with the transaction slip, to my bank(Canara Bank). Thereafter, I personally met the Manager of the bank every week, but till date neither the above amount has been credited to my account nor have I received any satisfactory answer.
I would therefore requet you to kindly take up with the concerned bank and mitigate my grievance.

Thanking you,

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