Complaint Details

Status	:	Closed
Complaint No	:	0031062/2014
Category	:	Service Provider
Date	:	21-07-2014
Subject Line	:	Forced to pay 3 months bill inspite of requested disconnection and not used services
Complainant	:	Anupama Chauhan
Address	:	FLAT NO: B1-204 SAI PARADISE KHADAKPADA
Complainee	:	Tikona Digital Networks
Address	:	'Corpora', 3rd Floor, LBS Marg, Bhandup(West), Mumbai - 400 078.

Complaint Details
Tikona User ID : 1101980420
I had given a disconnection request to Tikona on March 28 2014. and the request was ignored without any acknowledgment. I again requested the disconnection on June 2nd request no:I-3126230113. That request was also ignored without acknowledgement. Iam not using their services from April 3rd but I was forced to pay the 3 month bill amount Rs. 1873.52. Company continues to disregard my disconnection request. I received a call from 3rd party and they are saying they are filing a case against me. Tikona people even sent their recovery agents. repeated phone calls and request and Tikona people do not listen and continue to harass me by increasing bill amount. Please I want my amount refunded from the time I have given my disconnection request and not used their services if they do not promptly disconnect then there is no fault of mine for the same.

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