Complaint Details

Status	:	Closed
Complaint No	:	0031079/2014
Category	:	Consumer Goods
Date	:	22-07-2014
Subject Line	:	Need Refund
Complainant	:	RAJEEV GUPTA
Address	:	NNG, gzb
Complainee	:	Xolo
Address	:	XOLO india

Complaint Details
I have purchased a Xolo 1010I (IMEI Number - 911363600858765 on 12/05/2014 through Amazon. I have checked that this product was heating like any thing. I have contacted Amazon as well and they said to contact Xolo Repairing Center. I have talked to them on phone and they said that it is normal. But in July I felt it is heating like any thing and I was unable to touch it on my ear due to heat. I have contacted Xolo Repairing Center in July and they have kept my phone and sent back to Xolo factory saying that it is a manufacturing defect and lot of smart fones are still in queue in repairing center. That;s why they have given me minimum 40 days time to get back my phone. I need my money back if xolo is so incompetent to manufacture the phone. I need my money back. I will file a court case as well. Now I dont need my fone back, I just need the money. Please do needful. Rajeev Gupta 9718630202

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