Complaint Details

Status	:	Closed
Complaint No	:	0031125/2014
Category	:	Consumer Goods
Date	:	28-07-2014
Subject Line	:	Damanged Article Delivered and No Refund / Replacement provided
Complainant	:	Vinay Kurella
Address	:	No 4/7 Mayor Chitti Babu Street
Complainee	:	Dhol Dhamaka
Address	:	DholDhamaka.com Retail Pvt. Ltd., Building Number: 514, 2nd Floor, Near Govt. School, Ghitorni, MG Road, NEw Delhi

Complaint Details
#4514] Received Damaged Article
order number #100016390)

Dear Sir / Madam for the Form,

Would like to bring to your notice that we had received a damaged article

Facts :
 Order number # 100016390
 Invoice # 100012405
 Order Date # 27th June, 2014
 Received Date # 7th July, 2014 (10 days later)
 Sold to # Asha Vinay, 4/7 Chittibabu street, Spurtank road, chetpet, Chennai 31, 9941204217
 Product info # Famous Red Beer hat (feather eye mask)

and the toll free number +91 - 850 - 600 – 8080 is correct and just that no one is picking up the call during business hours (10.45am to 11.10am) I was trying.


Snaps of the damaged product attached

This is the first time that we ordered from Dhol Dhamaka. and need your help to resolve and gain what I have lost. and ensure that this unethical practices gets stopped and many other customers don't get into this.

Thanks & Regards
Vinay Kurella

Replies