Complaint Details

Status	:	Closed
Complaint No	:	0031230/2014
Category	:	Others
Date	:	06-08-2014
Subject Line	:	Fraud
Complainant	:	WORST SERVICE
Address	:	DirectiPlex , Old Nagardas Road , Near Andheri Subway
Complainee	:	Sarvodaya Ventures
Address	:	Plot-1 2nd floor near telephone exchange

Complaint Details
I purchased reseller hosting from bigrock.in problem start appearing after 15 days of use. I tried to contact them over call but there wasnt any positive response they asked me to log a ticket into the system so I do the same but still no response from their side. when I asked for resolution they said that they cant do it at their end, So I ask for my money back then the Relationship Manager Ms. Nidhi contacted me after a discussion of around 30 minutes she said that she will take it on priority and give me a call back within 30 minutes. But Its been more than 2 days and I didnt received any call. When I tried to contact her subordinates said that she is busy and will give you call back in 15 minutes I dont know when 15 minus will be completed. I want you to please look into the case. And I want to take legal action against them.

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