Complaint Details

Status	:	Closed
Complaint No	:	0031259/2014
Category	:	Others
Date	:	08-08-2014
Subject Line	:	MADE TO ORDER FURNITURE NOT DELIVERED , PROMISE MADE TO REFUND BOOKING AMOUNT OF 10,000 INR NOT REFUNDED
Complainant	:	SYED FAIZ AHMED
Address	:	ROOM NO 2 , GULL VILLA , KADRI COMPOUND , OPP ST. MICHAELS CHURCH , V.S ROAD
Complainee	:	MANHATTAN FURNITURES
Address	:	HYDERABAD CORPORATE OFFICE OF MANHATTAN FURNITURES : -- NAGAM TIRUPATI REDDY COMPLEX , SURVEY NO 11/A , PLOT NO 826 , SRI SWAMY AYYAPPA CO- OP HOUSING SOCIETY , MADHAPUR , HYDERABAD

Complaint Details
RESPECTED SIR ,
I FAIZ SYED BOOKED A DIWAN CUM BED FROM TIMES OF INDIA EXHIBITION HELD AT BANDRA KURLA COMPLEX MUMBAI , ON 2ND MARCH 2014 . FROM DEALER MANHATTAN FURNITURE.
AS PROMISED THE DEALER SENT A GUY TO MEASURE THE ROOM AREA AND DESIGN THE FURNITURE AND DELIVER IT WITHIN 20 DAYS . THE FURNITURE WAS DELIVERED AFTER 25 DAYS OF WRONG MEASUREMENT , I CALLED UP THE INCHARGE , MR DALJEET SINGH , HE PROMISED ME THAT HE WILL MAKE A NEW ONE AS PER THE MEASUREMENTS AND SEND THE SAME TO ME WITHIN 10 DAYS . THE FURNITURE NEVER ARRIVED , I WAS GIVEN FALSE PROMISES OF DELIVERY ALMOST 6 TIMES , TIRED OF THE HASSLE I CALLED UP THE HYDERABAD HEAD OFFICE AND SPOKE TO MR SUNNY , AND ASKED FOR REFUND OF THE BOOKING AMOUNT , TO WHICH THEY AGREED AND PROMISED TO REFUND THE BOOKING AMOUNT OF 10,000 RUPEES IN THE MONTH OF MAY , I HAVE BEEN CALLING THEM SINCE THEN AND STILL NOT RECEIVED THE REFUND OF 10,000 RUPEES . I HAVE ALSO JUST COME TO KNOW TODAY THAT MR DALJEET SINGH HAS RESIGNED AND HAS ASKED ME TO CONTACT MR RAJU AT 09380955577 , HIS PHONE IS OFF AS OF NOW . PLEASE HELP AS I AM TIRED OF CHASING THESE PEOPLE SINCE THE PAST 5 MONTHS. THE DIWAN CUM BED WAS ORDERED FOR MY WEDDING WHICH WAS ON 15TH OF APRIL 2014 , THE WEDDING IS LONG OVER AND I AM STILL WITHOUT A BED . I WOULD LIKE MY DEPOSIT AMOUNT REFUNDED TO ME AND ALSO ANY KIND OF COMPENSATION I AM ELIGIBLE FOR . ATTACHED IS THE BILL AND THE VISITING CARD OF THE DEALER .

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