Complaint Details

Status	:	Closed
Complaint No	:	0031277/2014
Category	:	Insurance
Date	:	09-08-2014
Subject Line	:	misselling practice of HDFC life
Complainant	:	rakesh pandey
Address	:	h.no 994 gali no 3 rajiv nagar
Complainee	:	HDFC Standard Life Insurance Ltd.
Address	:	sector 15

Complaint Details
I have purchased this policy from hdfc standard life represented by its employee (Kapil Kumar ). He described to me the following about the policy:



"You only need to pay the premium for first 3 years and after that you will have the insurance cover for the next 30 years with FULL SUM insured) i.e :25lacs".


after paying three year premium I was told that the premium is to be paid till 30 years else the sum insured shall be reduced to 2.5 lacs only. I also tried to get the policy information through the customer care and the HDFC life branches as well but I haven't got any
satisfactory information till date.
So I feel misguided by HDFC standard life employee at the time of purchase of the policy and now I am completely confused about my policy . please direct the insurance company to either restore the sum insured at Rs. 25 Lac or refund my full money with 12% interest. Also requesting to take penal action for such misselling practice of HDFC life

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