Complaint Details

Status	:	Closed
Complaint No	:	0031320/2014
Category	:	Others
Date	:	13-08-2014
Subject Line	:	Board Band connection issue
Complainant	:	Sankaran
Address	:	Kamaraj Nagar Avadi
Complainee	:	Reliance
Address	:

Complaint Details
My connection(User id: 290070235730) was down from mid of June.So i have complained and denied paying June bill.I was regularly follow-up for my complaint status but their was no response for that. They said there is some issue in my area and they prolonged the issue.When i called them on Aug 9th they said that problem has been resolved.But my net connection is still down(i.e)may be some problem with the connecting LAN cable.So,i requested for a service person to come down and check but they told me that it is you problem you should only go to the nearest R-World and request some one to come with me to check the connection.And further they told me to pay Rs.1500 which they will way-off in my future bills.When i called R-World and enquired them they are telling to complain in the customer care.Now i don;t know what has to been done.I am ready to pay that 1500 Rs also. Please help me out. Thank you.

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