Complaint Details

Status	:	Closed
Complaint No	:	0031427/2014
Category	:	Telecom
Date	:	22-08-2014
Subject Line	:	our 10 cug numbers are barred
Complainant	:	Shree Developers
Address	:	naka hindola
Complainee	:	Shree Developers
Address	:	hazratganj

Complaint Details
Respected Sir,

Shree Developers, a real estate company located in 136 Gurudwara Road Naka Hindola has been using 10 CUG Aircel SIMS for their official work since 7months. We faced numerous network problems and other related things which were causing inconvenience in our smooth functioning of official works due to which we took the decision of porting our CUG numbers to Vodafone in starting month of August.

After we informed Aircel company about our portability option, they twice stopped our services which made the situation more complicated for us. Once we complained they started our service.

On 14 August,2014, we cleared rest of our amount as Rs 1907 including extra charges as 500 Rs. instantly so that we could easily get our portability service. The Aircel payment collector informed us that we can enjoy the Aircel calling services until our vodafone portability gets converted.

The situation is at critical stage as the Aircel company has again stopped our services as on 20 August,2014 due to which we are facing loss at much higher pace which is also restricting our Vodafone portability.

Various replies we received against Aircel complaint from Aircel Main Office, Ratan Square Lucknow


Mr. Vivek, Aircel Company Executive (9807198214) replied to our complaints as TRAI has stopped our calling services.

Again he said All our Aircel bill payments are made on time including extra charges, but they said Bill has not been paid yet.

so why my number was activate to my company when the trai guidelines is there not to use numbers for telecalling..from 7 months we are using numbers and till now we paid approx 30000-35000rs .i want my this whole money back..

mainly the reason to barred our 10 numbers is that we are prting to vodafone and as he know he barred our numbers..

i am asking send me the mail which trai sends u he is not sending any mail

i want that my all 10 cug numbers must be unbarred and i want to port to vodafone


Kindly take action against Aircel as soon as possible because we have complaint after giving them continuos warning.




Thanking you

Shree Developers.



Contact us at

Araj Agarwal- 7309999139

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