Complaint Details

Status	:	Closed
Complaint No	:	0031441/2014
Category	:	Entertainment & Recreation
Date	:	22-08-2014
Subject Line	:	I didn't got replace product from last 12 days
Complainant	:	Nauman Saiyad
Address	:	Mota Salaya
Complainee	:	Videocone d2h
Address	:

Complaint Details
My videocone d2h was faulted, so I called care of Videocone on 9th August and they sent engineer next day, Engineer told that set-top box need to replace, So I called again in care and complained for replace my product, they said I'll got new set-top box within 24hr, but after 13th day I haven't got my replaced set-top box, during this 13 day I complained again for 5 time and all the time they said you'll get product in 24hr.

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