Complaint Details

Status	:	Closed
Complaint No	:	0031458/2014
Category	:	Consumer Goods
Date	:	24-08-2014
Subject Line	:	Non refund of my returned amount
Complainant	:	satyabrat baral
Address	:	nellore
Complainee	:	Shopclues.com
Address	:

Complaint Details
Dear sir,

I ve requested for refund of the damaged product provided by shopclues, but the company is not refunding me. The company is simply cheating & harassing me. Its the most fraud company & providing low grade materials to customers.

I purchased a woodland leather wallet from shopclues & my order id is 16147865. But the product delivered to me is not the original woodland leather wallet.The quality of the leather too worst . So I applied for replacement & Shopclues arranged a pickup through bluedart courier. I ve sent that product to
Clues Network (P) Limited
Plot Number- 648, Bijwasan,
New Delhi - 110061
The way bill no # 14275387011. The product has already been delivered. But still there is no response from shopclues for refund. I ve mailed them many times for refund but they are not responding. Only giving fake assurance of refund. Since last 2 days shopclues is asking me the bank account details & atm card details through phone calls. The company is simply cheating & harassing the customers.

I complained in all the complaint forums but there is no response. Its my humble request to take proper action it & refund me my amount.

Pls do the need full & refund my amount to my bank .

Looking forward for your positive response.

Regards
Satyabrat Baral
9963479756

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