Complaint Details

Status	:	Closed
Complaint No	:	0031521/2014
Category	:	Consumer Goods
Date	:	02-09-2014
Subject Line	:	Non-receipt of TAB given for repairing
Complainant	:	KAUSTUBHA MAYADEO
Address	:	KOTHRUD
Complainee	:	Micromax
Address	:	Micromax service centre, Shivajinagar

Complaint Details
I had given my MICROMAX FUNBOOK TAB P365 for repairs at Micromax Service Centre, Shivajinagar, Pune on 25-06-2014. I was given a JOB SHEET NO.W030519-0614-10435108 at that time and was told that the set would be sent to the company and in all probability i would get a NEW SET as replacement for the faulty set, within a span of 45 days. But till date, i have not received any communication from the company or service centre regarding the whereabouts of my set. No feedback could be got from Micromax's Customer helpline number too. As a result, i filed a complaint with their customer care on 12 Aug 2014 bearing number 120 814 9003. It has been almost 2 months since i have given my tab for repairing. I request Micromax authorities to look into the matter and provide me with a resolution to my problem.

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