Complaint Details

Status	:	Closed
Complaint No	:	0031550/2014
Category	:	Travel
Date	:	06-09-2014
Subject Line	:	Cheating with wronng information and made me mentally retratred
Complainant	:	Cheating with wrong information
Address	:	Chennai, pallikarni 1/394-c sambandam street
Complainee	:	MakeMyTrip.com
Address	:	MakeMyTrip (India) Pvt. Ltd.

Complaint Details
I was told that and got a confirmation mail on extra baggage but at mid of journey I was supposed to pay 110 dollar's for my baggage. I was trying to get my problem resolved since 1 month but all time I call and get a promise and I was cheated till day.

I am totally frustrated and I am in to a mentally retreaded because of makemytrip.com, I have called many times to representatives to resolve my issue nothing is done to me, I have wasted a lot of money calling to makemytrip for reclaim of my money. I have attached the screenshot of all mails that I have been sending from day one of my trip to united states.




I have faced a lot of problems since I started the journey with makemytrip. Till now my problem is not resolved, every time I call to one of the representative they promise me that I will get a callback from his senior, I wait for the call but I won't get any. All the time I am getting cheated, the last call I spoke with Ravi Kumar he said I will get a call from his supervisor with in 4 hours, before ravi kumar I spoke with Jyoti.Chouhan even she promised that I will get a call from her supervisor, but I didn't.


My phone No: +19568009030

My Booking ID: IN1406B0S​186677

My registered Mobile No: 9790936717

Thanks & Regards
Praveen Kumar TN

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