Complaint Details

Status	:	Closed
Complaint No	:	0031634/2014
Category	:	Consumer Goods
Date	:	15-09-2014
Subject Line	:	NEW MOBILE NOT WORKING
Complainant	:	GIRIDHARAN, f/o G.DEEPAN
Address	:	OLD 40/1, IRUSAPPA STREET, ICEHOUSE, TRIPLICANE
Complainee	:	Micromax House,
Address	:	90B,Sector-18,Gurgaon

Complaint Details
MICROMAX TEAM - NO RESPONSE MY COMPLAINT,

COMPLAINT NOTICE NO. 2

MOBILE IM EI / ESN NO. 911363956169742 / 911363956270748
MOBILE BILL DATE - 22-08-14
SERVICE CENTRE JOB SHEET NO . S 0 2 0 2 5 8 - 0 9 1 4 - 1 2 0 9 7 3 1 0
As per my previous complaint about my micromax A102 handset i have received a call from your out person { micromax team person } today from the number +911244811000 at the time 11:56 AM the person spoke in the phone told that he will enquire about the status of the handset in the Fone Care service center T-Nagar where I gave my phone for testing and he also noted all the details like contact details phone IMEI no etc..
. And then i received a call from 044-45522662 at 12:22 PM the person spoke was Mr.Srinivasan check point mechanic in fone care service T-Nagar and told that there are many problems in the phone like software is not opening, battery is not getting charged, electrical failure, and total board is spoiled...

And at 18:41 PM the same person Mr.srinivasan check point mechanic in fone care service center T-Nagar called from the no 9941011276 suggesting that the phone is need to be sent to bangalore service center for repairing all the problems and he also told that the time to service the phone may take around one month and by that time i also came to know that your out person { micromax team peron } who spoke with me around 11:56 AM haven't contacted the Fone service center in T-Nagar as he said to me.... i want to know whether the call is just for an eye wash and If my phone is in service center around one month whats the use of buying it and i am also mentally very stressed because of it.....

My kind request for u is place give me a replacement of phone but some other model it may cost higher than this i will pay the different amount or the phone may cost lower than this also expecting a positive response from your side.... if there is no response from you i am going to discuss this issue with my lawyer on Monday

Anytime i m expecting your fav.reply. if there is no response ,,,, after 3days discuss this issue with my lawyer
Mr.Gandhi. M.A., M.L., D.C.S., Advocate Supreme court and Chennai High Court,.Tamilnadu., Court 383, New additional Law chamber, 3rd floor, High Court Building, Chennai. Tamilnadu.
Mr. B.Kamarajan MSc., ML., D.C.S. Chennai High Court.,
Mr. Gokula Krishnan MA., M.Phil., LLB., Chennai High Court.,

**MOBILE IMEI / ESN NO. 911363956169742 / 911363956270748

**MOBILE BILL DATE - 22-08-14

**SERVICE CENTRE JOB SHEET DATE - 11-9-2014

**SERVICE CENTRE DETAIL.
M/S. FONE CARE,
BASEMENT SHOP NO 5, ARIHANT VTN - SQUARE, G.N.CHETTY ROAD,
T.NAGAR, CHENNI 600017
PHONE - 044-45522662 / 09941011276

**CONSUMER CONTACT DETAILS.

G. DEEPAN , c/o GIRIDHARAN,

PHONE.09444114517
40/1, IRUSAPPA GRAMANI ST, ICEHOUSE, CHENNAI 600005.
EMAIL - girigiri.muse@gmail.com

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