Complaint Details

Status	:	Closed
Complaint No	:	0031643/2014
Category	:	Insurance
Date	:	15-09-2014
Subject Line	:	About harassment by TATA AIA by sending letter stating non payment of premium after 4 years of purchase of policy
Complainant	:	Tanmay Shah
Address	:	F401, Arjun Homes, Behind Vardan Tower, K.K. Nagar
Complainee	:	TATA AIA Life Insurance
Address	:	Ahmedabad

Complaint Details
I request your help to resolve my case with TATA AIA Life Insurance.

The back ground of the case is that I have purchased a policy from TATA AIA in year 2010 for which I have been issed the certificate as well from TATA AIA Life Insurance.

In August 2014, I have received a letter from TATA AIA about non receipt of the payment for my policy. I have asked few fundamental questions like:

1) How can I receive a letter after 4 years of purchase of my policy?
2) I have been already issued a policy certificate from TATA AIA in 2010. On what basis TATA AIA has issued the policy certificate to me if they haven't received the payment.

Inspite of sending several reminders I have not got any proper response from them yet.

I have requested them to confirm the receipt of my premium for this policy as well as the extension as they have raised this concern after 4 years which means that I would have not got any benefits of this policy for the last 4 years.

I request your intervention to solve this case.

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