Complaint Details

Status	:	Closed
Complaint No	:	0031657/2014
Category	:	Others
Date	:	17-09-2014
Subject Line	:	Data Packers n Movers
Complainant	:	Samsul Ali
Address	:	Pune Home
Complainee	:	Data Packers n Movers
Address	:	Pune

Complaint Details
Bill No: (LR No. 5923)

I took service from Data Packers n Movers to shift my household items and a two wheeler from Gurgaon to Pune.

This was the worst experience I ever had in my life. They did such a bad job that most of my items got damaged.
Let me first list the damages they caused to my stuffs:
• Refrigerator: The 165 litre Kelvinator fridge was damaged by them. The front two legs of the fridge are completely broken. Probably, they dragged the fridge so badly on floor or inside their truck, and the front two legs completely came off. The back coil is also bent. This is probably they stood on it. Even the compressor is not cooling properly.
• Two Wheeler: My Honda Stunner CBF125 scratch-less bike is completely ruinned by the Data Packers while shifting. When I received it, the two left-side indicators were broken and the left side if the 'handle' was bent. This is probably because the left side of the motor-cycle fell from a height (probably from the truck while loading or unloading). The damage is so severe that the switches are also not working properly. I might have to shell out a fortune to completely fix it.
• Iron trunk: The top cover of the iron trunk was completely bent when I received it. This is surely because they stood on it.
• Chair: One Nilkamal Easy Chair is missing from my list of items. They even confirmed that they were using it in their office for few days and forgot to send it while loading from their warehouse.

Apart from the list of damages, even though they confirmed me initially that there is no extra charges, they charged me Rs. 1000/- while delivering. I had already paid full amount when they packed and took my items in Gurgaon.

As damage charge, I demand minimum Rs. 20000/- from Data Packers.

Data Packers Contacts:
Naveen (Data Packers Dwarka Office: +919310355756
Data Packers Mumbai/Pune: +919324755755
Website: www.datapackers.com
Phone: +91 9555-555-756 / +919811-283-556
Email: info@datapackers.com

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