Complaint Details

Status	:	Closed
Complaint No	:	0031689/2014
Category	:	Telecom
Date	:	22-09-2014
Subject Line	:	Wrong SMS Charges as GamePind20
Complainant	:	N S SUDHAKAR
Address	:	6-3-668/10/66, DURGA NAGAR COLONY, PUNJAGUTTA
Complainee	:	Idea Cellular
Address	:	Basheerbagh,

Complaint Details
MY MOBILE NUMBER IS 9948318495 WHICH IS LIFETIME POSTPAID CONNECTION OF IDEA. SINCE 2 MONTHS THEY ARE CHARGING SMS CHARGES AS GAMEPIND20. I HAVE NOT SUBSCRIBED FOR THE GAMEPIND20 SERVICE. I DONT KNOW WHY THEY HAVE ACTIVATED THE GAMEPIND AND WHY THEY ARE CHARGING LIKE THIS. I HAVE BEEN MAKING COMPLAINTS TO CUSTOMERSERVICE IDEA BUT NO RESPONSE FROM THEM. I DONT KNOW WHAT IS GAMEPIND. SIMPLY THEY ARE CHARGING WITHOUT CUSTOMER NOTICE. THEY ARE LOOTING THE CUSTOMERS BY CHARGING WITHOUT ANY REQUESTS. THE SERVICE PART OF IDEA CELLULAR IS VERY WORST. THE CHARGES HAVE TO BE REVERSED AS THERE IS NO REQUEST FOR ACTIVATING GAMEPIND FROM MY SIDE.
N S SUDHAKAR
ONE OF THE VICTIM OF IDEA CELLULAR

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