Complaint Details

Status	:	Closed
Complaint No	:	0037179/2014
Category	:	Service Provider
Date	:	06-10-2014
Subject Line	:	Flipkart Cancelled Confirmed Order
Complainant	:	Ankit Joshi
Address	:	602, giriraj society, Plot 41, sec 29, vashi
Complainee	:	Flipkart Internet Private Limited
Address	:

Complaint Details
Today i.e. 6/10/2014, I bought Sony BRAVIA KDL-32W700B 32 inches LED TV under Order No. OD200944468470657600. After making successful payment and availability of the stock, the order was successfully completed. However, within 40 mins, i received an SMS from Flipkart that my order has been cancelled and refund will be done by 14/10/14. The reason for cancellation given by them is "due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order" Due to cancellation of order, I have purchase the same product from the market at higher price. Further, due to cancellation my credit limit has been blocked for the equivalent amount till 14/10/2014. I have screenshot of order status which shows successful completion of the order. I want following compensation from Flipkart: 1) Complete my order as per given commitment 2) Flipkart should pay the differential amount (market price and amount paid to flipkart)

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