Complaint Details

Status	:	Closed
Complaint No	:	0037182/2014
Category	:	Service Provider
Date	:	06-10-2014
Subject Line	:	online recharged amount deducted but not still benefited
Complainant	:	m johnson singh
Address	:	cisf new complex kailaspuram Visakhapatnam 530008
Complainee	:	paytm
Address	:

Complaint Details
I, m Johnson recharged airtel mobile no 8374470396 through paytm twice rs.255X2 on
16-Sep-2014 and accordingly rs.510 have been deducted from my account, but still not benefited.I complaint many a time to paytm but they paid no heeds they are beating around the bush . My transaction statements on that fateful day were,

(16-Sep-2014) TO TRANSFER
INB Paytm Mobile Solution Pvt 566154135IGZ6406743 TRANSFER TO 3262 255.00
16-Sep-2014
(16-Sep-2014) TO TRANSFER
INB Paytm Mobile Solution Pvt 566183027IGZ6416833 TRANSFER TO 3262 255.00

this was their service messages.

Recharge of Airtel Mobile 8374470396 for Rs.255 was successful. Happy to help, 24X7 - care@paytm.com
Recharge of Airtel Mobile 8374470396 for Rs.255 was successful. Happy to help, 24X7 - care@paytm.com.
So I therefore request you to kindly look into this matter and please kindly extent your active supports. Thanking you sir

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