Complaint Details

Status	:	Closed
Complaint No	:	0037252/2014
Category	:	Banking
Date	:	14-10-2014
Subject Line	:	Fraud & Cheating by ICICI Bank - Home Loan Account No LBGHZ00002146879
Complainant	:	Sachin Mohun
Address	:	B-306A, Gaur Valerio, Ahinsa Khand II, Indirapuram
Complainee	:	ICICI Bank
Address	:

Complaint Details
Respected Ma'am,

This is in reference to my emails sent earlier with respect to unauthorized debit of Pre-Emi from my account and series of misrepresentations(various pre-emi amounts and unauthorized debit), fraud(co-applicant signature on sanction letter), unethical practices(Demanding DD to hold the disbursement cheque), negligence(RCU caught the forged signatures but no action was taken), poor customer service(have spoken to 6 officers & 1 supervisor in last 3 days), casual & callous attitude of staff(sales, credit & customer service) resulting in harassment, mental agony, pain, serious reputation damage and denting my credit & banking history(Daughter's school fees has returned, Consumer loan EMI has returned, PF contribution ECS has returned & Overdue in Credit card)

I urge you to investigate the matter in the light of below facts to take it to logical conclusion.

I demand the following:

1. Compensation of INR 2.50 lac for continuous harassment and reputation loss.
2. Written apology from the bank for unauthorized debit
3. Copy of all three(3) sanction letters signed by me
4. Refund of INR 16615/- in my account by 11.10.2014

Looking for a favorable response else I would be forced to share the call recordings with print, social media and RBI.

Thanx & Rgds,
Sachin
8860008548

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