Complaint Details

Status	:	Closed
Complaint No	:	0037320/2014
Category	:	Service Provider
Date	:	22-10-2014
Subject Line	:	Worst service and also charges out of no reason
Complainant	:	Santanu Kumar Dash
Address	:	Chennai
Complainee	:	Tikona Digital Networks
Address	:

Complaint Details
My Tikona Service ID - 1110249076 - Sept 2014 I did not get internet connection for around 20 days, hence placed an deactivation request on 23.10. Bill cycle ends on 26.10. Seems I have used for 27.10 and hence I have been charged for the next entire month worth 785 INR. Will Tikona waiver me the amont of money for all those days I was not not able to use for the past 4 months especially Sept 2014. Highly unprofessional behaviour, no action taken from the company after calling for several times as well.

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