Complaint Details

Status : Closed Closed
Complaint No
: 0037361/2014
Category : Automobile
Date : 28-10-2014
Subject Line : Faulty product
     
Complainant : bhaskar vaithy
Address : borivali
     
Complainee : hyundai motors
Address :

 

Complaint Details
I had bought this Elite i20 (asta) variant which had a faulty ABS system and resulted in an accident leaving a co-passenger injured. Subsequently although I raised a complaint with the dealer and wrote an email to the customer care of Hyundai atleast 4 to 5 times, I have not received any response from the Hyundai team. Further, I also happened to call the customer care and place a complaint but still no success. It has been almost one month since when my brand new car is lying in the workshop with neither the parts being replaced nor a technician from Hyundai responding appropriately on the technical aspect.

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