Complaint Details

Status	:	Closed
Complaint No	:	0037396/2014
Category	:	Others
Date	:	31-10-2014
Subject Line	:	NOT DELIVERED ORDER
Complainant	:	MAZAHIR N CHAHWALA
Address	:	shah e alam,
Complainee	:	SANPDEAL.COM
Address	:

Complaint Details
THE ORDER PLACED ON 18TH OCT.2014. IT IS UPDATING GOING HERE AND THERE FROM ONE SELLER TO ANOTHER BUT NOBODY IS DELIVERING THE PRODUCT.I HAVE ORDER THE SAME ITEM BEFORE ALSO 4TH OCT 2014(ORDER 3002543840) FOR WHICH WRONG ITEM SENT AND THEN MONEY REFUNDED AFTER SO MANY DAYS..TILL DATE I HAVE NOT RECEIVED MY PRODUCT.EVEN YOU SAY FESTIVAL SEASON,IT IS MORE THEN THAT DELAY.AND THEIR TEAM IS NOT DOING ANYTHING.JUST LOOKING AND LOOKING INTO MATTER.WHAT ARE THEY LOOKING? ANOTHER SHIPPING DATE 30 OCT.2014 IS OVER. AND ITEM YET NOT SHIPPED.THEY ARE JUST SAYING PROBLEM FROM SELLER.SOMETIMES THEY SAY COURIER COMPANY IS NOT PICKING UP PRODUCT..AND ALSO THERE IS NO PHONE CALL RECEVIENG FROM YOUR SITE.EVEN AT LATE NIGHT HAVING HUGE VOLUME OF CALLS SO CANT TAKE MY CALL FOR TWO HOURS,I HAVE MADE MORE THEN 50 CALLS TO YOUR CALL CENTER BUT NONE WAS ANSWERED.
DELIVER MY PRODUCT.

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