Complaint Details

Status	:	Closed
Complaint No	:	0037456/2014
Category	:	Telecom
Date	:	04-11-2014
Subject Line	:	3g internet usage
Complainant	:	HEMANTHKUMAR
Address	:	1185 D BLOCK AECS LAYOUT
Complainee	:	tata docomo
Address	:	Tata Teleservices Limited Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095bengaluru

Complaint Details
internet 3g of mobile activated on 24.10.14 & 26 .10.14 deactivated
, due to unbilled amount showing rs2214 and with customer office deactivated all services
which includes 2g and 3g internet, mms,divein wapetc on my account on tata docomo
website checked following all days misfraud finally today internet usage meter shown 417mb by making double entries now 121 is barred for me temporaily and chat no satisfaction replies as telling corporate connections contact 1515 but 1515 is disconnects not able listen properly due to poor signal strenght.
further mailed to 1515 but 1515 says contact listen@tatadocomo here also mailed no reply but auto acknowledge recieved, no answer waited no reply.
why post paid customers are troubled so much.

with regards,

hemanthkumar tata docomo number 8904099129 alternate number is 9483126776 or 9945199129 or 08022322757

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