Complaint Details

Status	:	Closed
Complaint No	:	0037544/2014
Category	:	Consumer Goods
Date	:	19-11-2014
Subject Line	:	Cancellation of orders
Complainant	:	Bhushan Lal Malik
Address	:	166-C Rishi Nagar, Ludhiana
Complainee	:	snapdeal.com
Address	:

Complaint Details
E commerce cos. celebrate special day (like Flipkart Billion day) and to attract shoppers to their site, they sell some goods at ZERO value or throwaway prices. Snapdeal.com launched special sale day on 11.11.2014 and offered certain items at ZERO value. I happened to be an early bird and could order some items at ZERO price. However, the company cancelled all my orders without assigning any proper reason. Some orders were cancelled, as per time of cancellation given by company, EVEN BEFORE the time of placement of orders. I offered the company to talk to me on phone as I was ready to discuss and reach at an amicable solution. However, I have not received any response except stereotype responses. I demand that my orders should be restored and items delivered to me. Alternatively, the company should allow me to purchase similar items at similar price or compensate me for the mental agony suffered by me. A few orders nos. are 3504480059, 3504221779 and 3504260849. There are other orders too. Hope you will be able to get the company to restore the orders and deliver the items or alternatively compensate me reasonably. Thanks.

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