Complaint Details

Status	:	Closed
Complaint No	:	0037563/2014
Category	:	Consumer Goods
Date	:	22-11-2014
Subject Line	:	CLAIM NOT RECEIVED FOR DAMAGED ITEMS
Complainant	:	BALA SRINIVASA RAO PRATHI
Address	:	HMT SATHAVAHANA NAGAR
Complainee	:	E bay India Pvt Ltd
Address	:	14 th Floor, North Block, Hitech Park, Western Express Highway

Complaint Details
I have purchased 5 vegetable cutters through ebay, 2 nos of broken items have been sent by the seller. Then I raised a complaint through ebay guarantee and my claim is approved for Rs.800/- in mode of coupons and ebay confirmed that, with in 7 to 10 working days I will be received those coupons on my registered mail ID. But as of date I didn't receive those coupons even after end of tenth working. They didn't inform me the reason for not sending the coupons. I have a mail confirmation which is attached here, Kindly help me in this regard.

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