Complaint Details

Status	:	Closed
Complaint No	:	0037644/2014
Category	:	Automobile
Date	:	01-12-2014
Subject Line	:	After-sales and Wrong Information
Complainant	:	Kush Sharma
Address	:	C2-31 RBI Quarters, Tapovan Pathanwadi, Malad East
Complainee	:	Arya Honda(Shaman)
Address	:	Madhu Kunj Building, Sayani Marg, Prabhadevi, Mumbai

Complaint Details
I was furnished wrong information during the time of purchase of the car. I was told there would be 3 free servicing but after purchase I am now being told I would get only 2.
Reguarding my RC booklet there were few problems before it went to print. But none of the problems were sorted by the showroom or their agent. I had to personally go during my working days to get them fixed. Please, bear in mind that I am nowhere complaining about the RTO, but the showroom who could have sorted the problem by themselves. Instead I ended up wasting 2 working days which caused me a lot of angst and harassment. Mr. Ravi Bothare, my salesman, was never available on call to resolve any of my issues.

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