Complaint Details

Status	:	Closed
Complaint No	:	0037672/2014
Category	:	Telecom
Date	:	05-12-2014
Subject Line	:	Unauthorized deduction from my account
Complainant	:	Vijay
Address	:	Bitna Road
Complainee	:	Tata Docomo
Address	:

Complaint Details
Hi ,
I have not activated any services like Endless Music but they have deducted 75 rupees from my account immediately after i recharged my account on 2nd Dec 14. I have called their customer executive but he ha not listeened me properly and said that it will not refunded to you. And i have also asked to share the activation proof from my side but he said it will not refunded and drop my phone. This is just unbelievable without dialing or messaginf anything how they are activating the scheme and refunding back
Please help me on this.

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