Complaint Details

Status	:	Closed
Complaint No	:	0037739/2014
Category	:	Others
Date	:	11-12-2014
Subject Line	:	setup box problem
Complainant	:	praneeth
Address	:	2-3-70/37
Complainee	:	JK cable Network
Address	:

Complaint Details
hi iam praneeth from at Ananthram Nagar, Amberpet. 10 days back they have kept a new setup box at my home, with in-proper installation.from day 1 iam not getting alternate channels, i keepon informed them about this, they told us to change the setupbox with new one, but Since last 3 days no update from them.and since last 3 days iam not getting a single channell, it shows "NETWORK ERROR".they are not capable to rectify the issue, rather then they are creating a new issue, very lazy, just for installation they are taking 4,5 days. they are not at all reacting untill or unless if we call them.and talking in a rude manner that,"if once again i cal them, they will cut off my phone". i asked them to remove there setup box and give my old box.so that i can take airtel or dish tv.they just think customers as slaves and behaving in a harsh manner. i request all the amberpet area people not to install these kind of poor service and dont get headace with them. better go with any package of dish tv or airtel digital.

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