Complaint Details

Status : Closed Closed
Complaint No
: 0037828/2014
Category : Consumer Goods
Date : 24-12-2014
Subject Line : Order is not delivered neither cancelled even after 18 days, as though delivery was promised in 5 days.
     
Complainant : Khurram Choudhary
Address : Flat No. GB, Umar Heritage, Behind Pan Wali Kothi, Millat Colony, Dodhpur, Civil Lines. Zakir Hussain School Aligarh - 202001 Uttar Pradesh
     
Complainee : Snapdeal
Address : 246, Okhla Industrial Estate, Phase-III, New Delhi - 110020

 

Complaint Details
I placed an order for
Barbie Hairtastic Colour Wash Doll with order no. 3845069133 on Snapdeal dated 6.12.14. The delivery date promised was 11.12.14, but the product is yet to be delivered, neither it is getting cancelled. My money is stuck of INR 1,499 for 18 days now. I have made complaint via email and calls 3 times but to no avail. I need my money back and order to be cancelled.

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