Complaint Details

Status	:	Closed
Complaint No	:	0037889/2014
Category	:	Service Provider
Date	:	29-12-2014
Subject Line	:	Need help for soft disconnection form Tikona
Complainant	:	Prasad
Address	:	Electronic city
Complainee	:	Tikona Digital Networks
Address	:

Complaint Details
Dear Sir/Madam,

To be short, I wanted to disconnect Tikona internet services for net-speed issues. According to bill cycle, 26th Dec 2014 is the last date for internet usage as my connection is prepaid. I have stopped using tikona internet serviced on 25th Dec 2014 and raised a complaint to disconnect services. According to conversation happened with tikona people, They are planing to charge one more month saying company policy. How can I get ride of this issue?

Thanks for help.
Regards,
Prasad

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