| Status | : | Resolved
|
| Complaint No |
: | 0038037/2015 |
| Category | : | Others |
| Date | : | 21-01-2015 |
| Subject Line | : | Product Return & refund |
| Complainant | : | M. Abdul Wahab |
| Address | : | CDAC, Vellayambalam |
| Complainee | : | www.fashionara.com |
| Address | : | Fashionara.com, #1 Domlur layout, Old Airport Service Road |
Complaint Details
I had ordered 2 Shirts from www.fashionara.com (order No. MD1200383015) as prepaid order on 29-12-2014. It was delivered on 01-01-2015. I was shocked to see that one of the shirts was old, wrinkled, used & not packed (just folded & kept inside plastic cover) properly. Immediately I sent SMS for Return. On 02-01-2015, I sent Email asking for Return clearly mentioning the reason. They just gave a missed call & disconnected. When i called back no one picked up. Every day I am sending Emails to all the available Fashionara Email addresses for Return & Refund, but no response. A written complaint has been sent on 19-01-2015 through registered post.
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