Complaint Details

Status	:	Closed
Complaint No	:	0038054/2015
Category	:	Others
Date	:	23-01-2015
Subject Line	:	MALPRECTICE BY FLIPKART
Complainant	:	ASHWANI
Address	:	H. NO. 320 SECTOR 9
Complainee	:	FLIPKART
Address	:

Complaint Details
39000 रू का phone खरीदा , उसकी seal tempered निकली, As per co. Policy , replacement request डाली, flipkart से phone आया की replacement नहीं करेंगे , पैसे refund कर देते हैं i agreed, इसकी confirmation mail भी आ गई............आज 3 दिन बाद मुकर गए........
ये रही flipkart की refund confirmation mail...

Flipkart.com ORIGINAL
PRODUCTS CASH ON
DELIVERY FREE & EASY
RETURNS 100% BUYER
PROTECTION
Dear Ashwani Kumar,
Greetings from Flipkart.com!
We've accepted refund request for the following item/s in your order OD301783187347371100.
Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by Thursday, 22 Jan'15.
ITEM QTY PICKUP DATE
Seller: WS Retail

LG G3 D855
1
Thursday, 22 Jan'15
Important things to remember:
Return id for this request is : 12922952
STEP 1: Ready for pickup
Please ensure that the item/s is ready with original product box, along with all the contents including accessories, price tags, labels, invoice, etc.
Please note that in absence of above courier partner will not be able to do the pickup of original item.
Do not seal the package as the contents will be verified, packed and sealed by our Courier Executive.
Please do a factory reset of your product and erase any personal data before handing it over.
STEP 2: Verification and Handover
Courier partner will verify the contents for return of original item.
On successful verification courier partner will pick the item/s and will give you an acknowledgement slip for the same.
Retain the acknowledgment slip provided to you and make a note of the Return Id for future reference.
STEP 3: Refund Initiated
On successful pickup, we will initiate the refund.
We apologize for any inconvenience caused to you.
What Next?
Please take note of "important things to remember" in the section above. Further communication will be sent to you once refund is initiated.
हद है यार . अपनी website पर NOTED पौलीसी से ही मुकर रहे हो
— feeling disappointed.

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