Complaint Details

Status	:	Closed
Complaint No	:	0038056/2015
Category	:	Consumer Goods
Date	:	23-01-2015
Subject Line	:	pUREIT ADVANCED CHEATED
Complainant	:	Ritesh Prabhu
Address	:	1665 32 nd cross
Complainee	:	Hindustan unilever
Address	:

Complaint Details
I have purchased Pure it advanced 23 litres product in october 2014 but
from starting there was many issues and its non working.
After complaining to the customer care,
the response was so poor, even i have waited for more than
10 to 15 days. How a family can wait without water?
This was happened during warranty period
and after its no one is responsive and the product
is having many problems. After replacing the germ kill kit,
water smell and taste is very bad. We are not able to drink water now.
When I called customer care, they are asking money for technician visit.why should I pay extra money if the Pureit company has provided a faulty germ
kill kit. Please do the needful ASAP

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