Complaint Details

Status	:	Closed
Complaint No	:	0038153/2015
Category	:	Banking
Date	:	07-02-2015
Subject Line	:	Very poor service after opening of 4 account
Complainant	:	rajeev
Address	:	borivali west, mumbai
Complainee	:	Kotak Mahindra Bank
Address	:	L T Road, Borivali West

Complaint Details
I am fighting with then since 5 months to know my account status that weather it is in Kotak Circle in which i am supposed to maintain 50000 avg balance including all 4 accounts ( as explained by the mktg staff ). But after words charges debited towards Non maintenance of avg balance in each account.
after so many communication on service.bank@kotak.com visited to branch also & met Bhavin Kapadia, Branch Manager who promised to reverse the bank chg and to confirm the status of account. but after 1 month still no response. messaging him a lot and to mr. krunal badlani also. want to close my account but they say that account closing chg will be charged before 6 months.
please help & guide me.

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