Complaint Details

Status	:	Closed
Complaint No	:	0038154/2015
Category	:	Service Provider
Date	:	08-02-2015
Subject Line	:	Worst Internet Service
Complainant	:	Sai Harsha Vardhan Yengala
Address	:	Flat No 132, Ground Floor, D Block, Sector -3, Airoli, Navi Mumbai
Complainee	:	Saibaba Internet Services
Address	:	Row House B72, Airoli, Sector No 4, Navi Mumbai

Complaint Details
I have been using the internet service from Saibaba Internet Services, with User ID- AYUSH132. Right from day one, I'm facing issue with this service provider. Internet will disconnect at night, and I need to keep on calling them in the morning, and they respond saying some issues from their service provider, cable issue , power issues or lack of servicemen.
Being working in a services company, I've never seen such response to a customer in my company. They respond rudely at times, and gives false reasons to shut my mouth. This service provider even gives a Virtual internet network, that's even not informed to me, and they must give Dynamic Internet network to every user, as Virtual Network is not a safe way of browsing. You can also check the ratings of this company in JUSTDIAL, about the service and response of this provider.

If I ask for a complaint number even, they refuse to give saying will look into it. Kindly look into this issue and make sure no other customer like me must face issue.

Replies