Complaint Details

Status	:	Closed
Complaint No	:	0038157/2015
Category	:	Insurance
Date	:	08-02-2015
Subject Line	:	LIC HAS CHEATED RS 63488FROM THE PREMIUM AMOUNT PAID BY US.
Complainant	:	AMIT KUMAR DAS
Address	:	37A/1 GOBINDA AUDDY ROAD.
Complainee	:	LIFE INSURANCE CORPORATION OF INDIA CITY BRANCH NO 15
Address	:	47 ASHUTOSH MUKHERJEE ROAD.KOLKATA 700025

Complaint Details
POLICY NO 579065580[WE HAD GIVEN APPLICATION FOR STOPPING OF THIS POLICY NO I13 ON 29 OCT 2013.THEY THEN TELL US THAT WE WILL GET LETTER FROM THEM.BUT WE DID NOT GET.AGAINN WHEN WE WENT TO THEIR OFFICE ON 03 DEC 2013,THEY AGAIND TOLD US THAT THEY HAD FORGOT TO SEND A LETTER AND WE WILL BE GETTING ALL THE PREMIUM AMOUNT PAID BY US,BY SUBMITTING SOME SET OF DOCUMENTS.THAT ALSO WE DID. BUT WITHOUT GIVING ANY DETAILS OF ANY CALCULATION LIKE BONUS ,ETC,ALL OF A SUDDEN FROM THE TOTAL PREMIUM PAID OF RS 148689,THEY HAD GIVEN ONLY RS 85201.THEY HAD CHEATED RS.63488 NOT A SINGLE BONUS DID WE GET.RS 636488HAD BEEN CHEATED BY FOUL BUSINESS TRICK.WE WENT TO MEET THE BRANCH MANAGER,HE REFUSED TO HEAR ABOUT HIS EMPLOYEES FAULT & CARELESSNESS THAT WE DID NOT GET ANY LETTER.THEY ARE SAYING THAT THEY HAD SAID LETTER BY SPEED POST/REGISTERED POST
BUT TILL DATE THEY COULD NOT PROVIDE ANY PROOF OF DESPATCH OF CALCULATION PRIOR TO SUBMIT OF OUR APPLICATION NO I14 DATE 03DEC 14.THIS IS FOR THE COMPLETE ADMINISTRATIVE WEAKNESS,LACK OF KNOWLEDGE OF THESE BRANCH STAFF THAT WE LOST OUR HARD EARNED MONEY.LIC ALWAYS ISSUES A LETTER BY REGISTERED POST/SPEED POST BEFORE PAYMENT STATING WHAT DOCUMENTS TO SUBMIT ALONG WITH CALCULATIONS OF THE AMOUNT SUPPOSED TO BE RECEIVED BY US.BUT HERE WE DID NOT GET ANY LETTER.THEY COMPLETELY MISGUIDED US.THEIR EMPLOYEES LACKS PROPER WORKING KNOWLEDGE.MOREOVER THEY ARE VERY LAZY.WE WANT THE MONEY BACK.ALL PAYMENTS HAD BEEN DONE BY CHEQUE TO THIS COMPANY.OUR AGENT HAD ALSO MISGUIDED US.IN THIS CONNECTION WE HAD ALSO LAUNCHED COMPLAINS AT IRDA TOKEN NO 01-14-014337,01-14-018319,BUT ALL OUR COMPLAIN HAS NOT BEEN SOLVED PROPERLY.WE WANT AT LEAST WHAT MONEY WE PAID BE BACK.AS A CONSUMER MY TOTAL MONEY MUST BE BACK WHAT I HAD PAID.

Replies