Complaint Details

Status	:	Closed
Complaint No	:	0038181/2015
Category	:	Travel
Date	:	11-02-2015
Subject Line	:	NON REFUN OF AIRFARE ON CANCELLATION
Complainant	:	V S Jayasri
Address	:	1109, Agate Block, My Home Jewel, SY No.97, Miyapur Village, Hyerabad-500049
Complainee	:	Make my Trip.com
Address	:	Make My Trip., S.P.Infocity, 243 - Udhyog Vihar - Phase I, Gurgaon, Haryana - 16

Complaint Details
TWO AIR TICKETS WERE BOOKED TO FLY BY SPICEJET FROM HYDERABAD TO BANGALORE FOR KIDS MEDICAL EMERGENCY ON 25-12-2014. DUE TO PERSONS THE TICKETS WERE CANCELLED WITHIN HALF AN HOUR. TILL DATE THE AMOUNT IS NOT REFUNDED IN SPITE OF OUR REPEATED REQUESTS. SAYS THEY CAN NOT PAY TILL THEY GET SETTLED FROM SPICE JET. THERE IS NO TIME LIMIT FOR THIS DELAY IT APPEARS. KINDLY HELP TO GET THE AIRFARE BACK.FROM MAKE MY TRIP. WE BELONG TO A MIDDLE CLASS FAMILY. THESE TYPES OF RED TAPISM WITHOUT PROPER RESPONSE PUT US ON UNFORESEEN FINANCIAL LOSS AND HARDSHIPS.

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